Comments for http://blogs.genghiskhent.com Mon, 02 Jan 2012 16:57:18 +0000 hourly 1 http://wordpress.org/?v=3.3.1 Comment on Samsung Galaxy Note on AT&T by Genghis Khent http://blogs.genghiskhent.com/index.php/2011/12/22/samsung-galaxy-note-on-att/comment-page-1/#comment-17851 Genghis Khent Mon, 02 Jan 2012 16:57:18 +0000 http://blogs.genghiskhent.com/?p=1950#comment-17851 David, not sure. I did find the following thread on XDA Developers, which for all I know you may have started, but if not here it is: http://forum.xda-developers.com/showthread.php?t=1409446 David, not sure. I did find the following thread on XDA Developers, which for all I know you may have started, but if not here it is:

http://forum.xda-developers.com/showthread.php?t=1409446

]]> Comment on Samsung Galaxy Note on AT&T by Genghis Khent http://blogs.genghiskhent.com/index.php/2011/12/22/samsung-galaxy-note-on-att/comment-page-1/#comment-17850 Genghis Khent Mon, 02 Jan 2012 16:54:23 +0000 http://blogs.genghiskhent.com/?p=1950#comment-17850 Todd, thanks for the helpful advice. I always wondered about how outbound calls were handled. Todd, thanks for the helpful advice. I always wondered about how outbound calls were handled.

]]> Comment on Samsung Galaxy Note on AT&T by David http://blogs.genghiskhent.com/index.php/2011/12/22/samsung-galaxy-note-on-att/comment-page-1/#comment-17730 David Sat, 24 Dec 2011 16:51:36 +0000 http://blogs.genghiskhent.com/?p=1950#comment-17730 Update: due to a strange error where the N7000 was repeatedly inputting phantom screen "taps" I ended up resetting the phone numerous times. When I re-inputted the HSPA information. lo and behold I had much better data connectivity and the icon in the status bar now displayed an "H" where there was only an "E" before. However, now I have to deal with the phantom screen input - not sure whether it is a hardware or software issue??? Update: due to a strange error where the N7000 was repeatedly inputting phantom screen “taps” I ended up resetting the phone numerous times. When I re-inputted the HSPA information. lo and behold I had much better data connectivity and the icon in the status bar now displayed an “H” where there was only an “E” before.

However, now I have to deal with the phantom screen input – not sure whether it is a hardware or software issue???

]]> Comment on Samsung Galaxy Note on AT&T by David http://blogs.genghiskhent.com/index.php/2011/12/22/samsung-galaxy-note-on-att/comment-page-1/#comment-17714 David Fri, 23 Dec 2011 21:43:58 +0000 http://blogs.genghiskhent.com/?p=1950#comment-17714 I am having the same slow speeds on my GNote on ATT. I was using an iPhone 4s with the unlimited data plan. I can connect using the following APN info: apn: phone mcc: 310 mnc: 410 apn type: internet and mms but the speed is extremely slow (a few hundred kb down). I thought that the phone which was provisioned at ATT as an LTE phone might be a problem but the tech told me that there would be no connection if the provisioning was incorrect. I also suffer from having very bad network coverage at my house which makes testing difficult and of course, my ATT micro-cell will not work with the GNote either. So, am I using the correct APN information for the GNote? Is there something I can do to at least get average 3G-type data speed? I am having the same slow speeds on my GNote on ATT. I was using an iPhone 4s with the unlimited data plan. I can connect using the following APN info:

apn: phone
mcc: 310
mnc: 410
apn type: internet and mms

but the speed is extremely slow (a few hundred kb down).

I thought that the phone which was provisioned at ATT as an LTE phone might be a problem but the tech told me that there would be no connection if the provisioning was incorrect. I also suffer from having very bad network coverage at my house which makes testing difficult and of course, my ATT micro-cell will not work with the GNote either.

So, am I using the correct APN information for the GNote? Is there something I can do to at least get average 3G-type data speed?

]]> Comment on Samsung Galaxy Note on AT&T by Todd http://blogs.genghiskhent.com/index.php/2011/12/22/samsung-galaxy-note-on-att/comment-page-1/#comment-17710 Todd Fri, 23 Dec 2011 14:47:28 +0000 http://blogs.genghiskhent.com/?p=1950#comment-17710 I also want to add. (This is very important) Call from another phone other than the one we're working on. It's common sense, but some people don't do it. My performance is based on inbound talk time. When I have to call you back, you're ruining my stats every minute I'm on an outbound call, not making me a happy camper. I have roughly 10% of wiggle room each month on how much I can spend on my outbound line before I start hearing it from my boss. Want the best treatment? Use common sense and call from another phone. **I'm an at&t employee and these are my own opinions and not those of my employer ** I also want to add. (This is very important) Call from another phone other than the one we’re working on. It’s common sense, but some people don’t do it. My performance is based on inbound talk time. When I have to call you back, you’re ruining my stats every minute I’m on an outbound call, not making me a happy camper. I have roughly 10% of wiggle room each month on how much I can spend on my outbound line before I start hearing it from my boss. Want the best treatment? Use common sense and call from another phone. **I’m an at&t employee and these are my own opinions and not those of my employer **

]]> Comment on Samsung Galaxy Note on AT&T by Genghis Khent http://blogs.genghiskhent.com/index.php/2011/12/22/samsung-galaxy-note-on-att/comment-page-1/#comment-17709 Genghis Khent Fri, 23 Dec 2011 14:05:34 +0000 http://blogs.genghiskhent.com/?p=1950#comment-17709 Todd, your info was very helpful. Several lessons here. First, do your homework (though I may have overdid it). Second, treat CSR's and tech support pleasantly and with respect as they deserve. While AT&T has a bad rating for customer service (see latest Consumer Reports), my experience with AT&T's CSR's and tech support has been almost universally that they want to help. Third, don't be afraid to escalate. I don't mean emotionally :-) or to threaten to talk to their supervisor. I mean if a certain issue really could not be handled by a CSR, go to tech support, and then to a higher tier. Indeed, the CSR I spoke to first himself suggested I speak with tech support. Todd, your info was very helpful. Several lessons here. First, do your homework (though I may have overdid it). Second, treat CSR’s and tech support pleasantly and with respect as they deserve. While AT&T has a bad rating for customer service (see latest Consumer Reports), my experience with AT&T’s CSR’s and tech support has been almost universally that they want to help. Third, don’t be afraid to escalate. I don’t mean emotionally :-) or to threaten to talk to their supervisor. I mean if a certain issue really could not be handled by a CSR, go to tech support, and then to a higher tier. Indeed, the CSR I spoke to first himself suggested I speak with tech support.

]]> Comment on Samsung Galaxy Note on AT&T by Todd http://blogs.genghiskhent.com/index.php/2011/12/22/samsung-galaxy-note-on-att/comment-page-1/#comment-17707 Todd Fri, 23 Dec 2011 05:57:52 +0000 http://blogs.genghiskhent.com/?p=1950#comment-17707 Glad to hear the data is working for you. Always a pleasure to work with customers that know the technology. You immediately put up my shields when you knew certain billing jargon, but you weren't out to /get/ me so you got the help in return. Hope the info was helpful. Glad to hear the data is working for you. Always a pleasure to work with customers that know the technology. You immediately put up my shields when you knew certain billing jargon, but you weren’t out to /get/ me so you got the help in return. Hope the info was helpful.

]]> Comment on New phone by Samsung Galaxy Note on AT&T « http://blogs.genghiskhent.com/index.php/2011/12/08/new-phone/comment-page-1/#comment-17706 Samsung Galaxy Note on AT&T « Fri, 23 Dec 2011 03:50:11 +0000 http://blogs.genghiskhent.com/index.php/2011/12/08/new-phone/#comment-17706 [...] few days ago I mentioned my new phone. As some observant readers gleaned, it’s a Samsung Galaxy Note. This 5.3” monster Android phone [...] padding-left: 20px;
background-color: #CCCCCC;
border-left: 1em solid #DDD; padding: 1em;
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[...] few days ago I mentioned my new phone. As some observant readers gleaned, it’s a Samsung Galaxy Note. This 5.3” monster Android phone [...]

]]> Comment on New phone by Genghis Khent http://blogs.genghiskhent.com/index.php/2011/12/08/new-phone/comment-page-1/#comment-17641 Genghis Khent Wed, 14 Dec 2011 14:29:46 +0000 http://blogs.genghiskhent.com/index.php/2011/12/08/new-phone/#comment-17641 Mike, you're correct, it is the Note. I agree with you about this phone; it's very special. I am waiting for a case I've ordered to protect it. I will be writing more about it soon. Mike, you’re correct, it is the Note. I agree with you about this phone; it’s very special. I am waiting for a case I’ve ordered to protect it. I will be writing more about it soon.

]]> Comment on HTC Jetstream Reboot Loop by htc hd http://blogs.genghiskhent.com/index.php/2011/11/14/htc-jetstream-reboot-loop/comment-page-1/#comment-17622 htc hd Mon, 12 Dec 2011 03:39:04 +0000 http://blogs.genghiskhent.com/index.php/2011/11/14/htc-jetstream-reboot-loop/#comment-17622 Hi, i believe that i saw you visited my blog thus i came to ?go back the desire?.I am trying to in finding things to enhance my site!I guess its ok to make use of a few of your concepts!! Hi, i believe that i saw you visited my blog thus i came to ?go back the desire?.I am trying to in finding things to enhance my site!I guess its ok to make use of a few of your concepts!!

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